Trading as Leisure Group Events
Company Number: 16791121
Registered Address:
Suites C17–C19, Kestrel Business Centre,
Private Road No. 2, Colwick Industrial Estate,
Colwick, Nottingham, NG4 2JR
Email: admin@leisuregroupevents.co.uk
Telephone: 01773 766 000
By making a booking or paying any deposit, you confirm that you have read, understood, and agreed to these Terms & Conditions on behalf of all persons included in the booking.
Deposit amounts and deposit due dates are agreed at the time of booking and confirmed in your Booking Confirmation and online portal. Deposit deadlines may vary depending on accommodation or activity requirements.
All deposits are non-refundable and non-transferable.
The final balance is due 56 days before the Event Date.
Late payments are subject to a £25 per day late payment charge.
Security deposits and local tourist taxes are payable directly to the accommodation and are not included in your package price.
Payments may appear on your bank statement as L and G Events Ltd.
We are members of Trust My Travel. All qualifying package bookings are financially protected under the Package Travel and Linked Travel Arrangements Regulations 2018.
Activity-only bookings are not protected.
Changes must be requested in writing by the Lead Passenger.
Traveller substitution is permitted up to 7 days before travel, subject to supplier rules and administration fees.
If you experience difficulty during your trip, we provide an emergency contact number for assistance.
We are not liable for events outside our control including natural disasters, pandemics, government action, strikes, or extreme weather. Refunds are only issued where supplier funds are recovered.
Suppliers may refuse service due to intoxication or inappropriate behaviour. No refunds will be issued.
You are responsible for any damage caused.
Issues must be reported immediately during travel.
Written complaints must be submitted within 3 working days of return.
We act as booking agent for third-party suppliers and are not liable for injury, loss, or damage arising from participation.
Nothing in these Terms affects your statutory rights.
You are responsible for passports, visas, entry requirements, and travel insurance.
Official travel advice can be found at https://travelaware.campaign.gov.uk/
We comply with UK GDPR and process personal data solely to fulfil bookings and legal obligations.
